Frequently Asked Questions
Everything you need to know about our premium home and outdoor essentials.
What materials are used in your outdoor furniture and umbrellas?
We use premium, custom-treated canvas that is water, mold, and UV-resistant, along with sustainably sourced reclaimed timber and polished aluminum for durability and style.
How should I clean and care for my Business & Pleasure Co. products?
We recommend wiping down surfaces with a damp cloth and mild soapy water. To extend the life of your items, store them in a dry, shaded area when not in use and ensure they are completely dry before folding.
What is your shipping policy for large furniture items?
Large furniture items are shipped via specialized freight carriers. Shipping costs are calculated at checkout based on volume and destination. Standard delivery typically takes 7-14 business days.
Do you offer a warranty on your products?
Yes, we offer a 12-month limited warranty on all manufacturing defects. This covers structural integrity and fabric performance under normal residential use conditions.
What is your return policy?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that shipping fees for returns are the responsibility of the customer unless the item is defective.
Can I leave my umbrella outside year-round?
While our products are designed for outdoor use, we strongly recommend using a protective cover or storing them indoors during extreme weather or winter months to maintain the fabric's vibrancy.